Shipping Policy

Processing Time

Orders are processed within 1-3 business days.

Shipping Time

Standard shipping typically takes 7-12 business days, depending on your location.

Tracking

Every order includes a tracking number, which will be emailed to you once your package ships.

Delays

Shipping times may very due to high demand, holidays, or carrier delays. We appreciate your patience.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect addresses provided at checkout.

Lost or Stolen Packages

If your package is lost or stolen, please contact us at support@veluhome.com. We will work with you to find the best solution.